Catch 22 Engagement Hub

Head of Marketing

Kent, UK

Permanent

Full-time

Job ID:

70902

Published date:

16/03/2026

Summary

Job Title: Marketing Manager
Location: North Kent (with occasional UK travel)
Salary: £45,000 – £55,000

About the Role
We are seeking an experienced Marketing Manager to lead and deliver strategic marketing initiatives for a growing organisation operating within the Facilities Management sector. Based in Kent, this role will involve occasional travel across the UK to support business development and brand growth.

Key Responsibilities

Develop and implement marketing strategies to support business growth and brand positioning
Manage multi-channel marketing campaigns, including digital, content, and events
Create compelling marketing materials such as case studies, presentations, and bid support documentation
Work closely with sales and operational teams to identify opportunities and generate leads
Oversee brand consistency across all marketing activities
Analyse campaign performance and provide reporting on marketing effectiveness
Manage external agencies, suppliers, and marketing budgets where required

Requirements

Proven marketing experience within Facilities Management, Construction, Engineering, or Property sectors
Strong understanding of B2B marketing strategies and lead generation
Excellent communication, content creation, and stakeholder management skills
Ability to manage multiple projects and campaigns simultaneously
Willingness to travel occasionally across the UK

Whats on Offer

Competitive salary of £45,000 – £55,000
Opportunity to shape and grow the marketing function within a dynamic organisation
A collaborative and supportive working environment

If you are a proactive marketing professional with sector experience and a passion for delivering impactful campaigns, we would welcome your application.

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Cleaner - Evenings

Harrogate, HG2

Temporary

Full-time

Job ID:

71166

Published date:

16/03/2026

Maintenance Manager (6 month FTC)

London, UK

Permanent

Full-time

Job ID:

69119

Published date:

16/03/2026

Workplace Manager (12 month FTC)

London

Permanent

Full-time

Job ID:

70539

Published date:

13/03/2026

Summary

Workplace Manager (12 month FTC), London, c£63-65k plus full package

Our client is a business of c 200 staff with head office and extensive meeting space in Central London The building is state of the art, BREEAM excellent rated. They are recruiting a Workplace Manager on 12 month FTC to oversee daily office operations, facilities, and employee experience to create a safe, efficient, and engaging work environment. Key responsibilities include managing a lean in-house FM team, vendor relationships, health and safety compliance, space planning, budget management, business continuity planning and supporting hybrid work initiatives. You will require strong leadership, organization, and communication skills.

Key Responsibilities

Facilities & Vendor Management: Oversee building maintenance, cleaning, security, catering, and vendor SLA compliance.
Health & Safety & Compliance: Ensure compliance with health, safety, and regulatory standards, including RIDDOR, L8, EICR, F Gas and acting as fire warden and first aider.
Workplace Experience: Improve the employee journey by managing office amenities, events, and hybrid work logistics.
Operations & Finance: Manage office budgets, procurement, and supply inventory.
Project Management: Lead on FM projects such as conversion to air source heat pumps, lift refurbishment and fit out of tenanted space.
Space Planning: Coordinate seating, office moves, and space optimization to adapt to business needs.
Team Leadership: Lead and support a small team (5) of front of house, H&S and facilities staff.
Business Continuity Planning: Ensure BCP is fit for purpose.

Required Skills and Qualifications

Experience: Proven experience in facilities management, office management, or hospitality, requiring 3-5+ years.
Communication: Excellent verbal and written skills for managing relationships with employees and vendors.
Technical Skills: Proficiency in MS Office, Google Workspace, and CAFM (Computer-Aided Facility Management) systems.
Attributes: Highly organized, proactive, capable of managing budgets, and skilled in conflict resolution.
Qualifications: Certification in Facilities Management and Health and Safety (e.g., IFMA, IWFM and IOSH or NEBOSH).

Our client can offer hybrid working with 3 days required in the office p/week. 25 days holiday allowance increasing by 1 day p/a up to 30. Full package.

Please note that candidates may very occasionally be required to work evenings or at the weekend if there is a significant event on in the building. Time off in lieu will be provided.

Please note this is a 12 month fixed term contract initially.

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Maintenance Technician (part-time)

London

Permanent

Full-time

Job ID:

71067

Published date:

13/03/2026

Summary

1

Job Description

Job title Workplace Services Technician Grade C

Department People and Operations

Team Workplace

Responsible to Workplace Manager

Revision Date January 2026

Purpose of the job

This role will require specialist knowledge in building control systems, common issues and resolutions allowing them to challenge our maintenance to provide best interest economical solutions. Keeping the building running smoothly through good planned preventive schedules based on best practice and complying with all relevant legislation. They will be responsible for basic planned maintenance such as flushing, water temperature checks, emergency lights and doing a full building inspection at least once a week to pick up on issues before they are reported. Driving down our reactive costs through proactive work, combining work where sensible to do so, and conducting basic handy person tasks for minor repairs. Being proactive to constantly make improvements to the building environment and workspaces like touch-up painting, tightening screws in furniture, or replacing fuses as needed to keep the standard higher and reduce fix times, or to action investigations straight away. They will be required to work closely with the Senior Workplace Officer who is responsible for the front of house and meeting room provision to ensure that the building is clean, well maintained, and any work is arranged together to cause the least disruption. They will also assist with the layout changes each week to move furniture and moveable walls as required. Ensuring these are done in a timely manner and safety with two people for lifting items or moving heavier items. They will also work closely with our Health and Safety Adviser as they will be responsible for the permits to work, our building systems and equipment meeting regulations, and raising any health and safety concerns. They should have a good understanding of risk assessments and methods statements as they will be accountable for checking these are being complied with while onsite. As a maintenance technician, you will be responsible for undertaking both planned and reactive minor maintenance such as flushing, emergency light tests, and fabric repairs or improvements. The purpose of the role is to carry out day-to-day maintenance to keep our offices running smoothly and our assets are maintained in a safe, efficient, and functional order. Where a specialist is required or the asset is under our maintenance agreement, work with our maintenance provider to book in all work via their CAFM system (computer assisted facilities management). Supervise their subcontractors on site for all the planned

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maintenance and reactive maintenance (unplanned) ensuring compliance with our permit to work system. Confirm that the PPM schedule matches the manufacturers recommendations in the operational and maintenance manuals (OM&Ms). That this is undertaken with minimal disruption and in the most cost-efficient way. Debrief with the engineer’s directly to understand the problem or explore further investigation while onsite and check that the area is left in a usable condition where possible. Responsible for ensuring that site specific risk assessments and method statements are complied with. Conduct the site induction for engineers on their first visit or work with the site manager when there are several people in for a specific piece of work and attend all H&S site briefings before work begins to have reassurance that everything has been covered sufficiently. We take our health and safety responsibilities seriously and do not allow lone working in higher risk situations, in isolated areas, and out of hours. It is expected that this role will escort contractors as needed and act as the emergency marshal and first aider in these cases. We expect proactive and regular checks of the building for both safety hazards and resolving any minor issues immediately. Responsible for obtaining the information for the permit to work (PTW) approval by the Health and Safety Adviser or Workplace Manager. Where these are not up to standard they must work with the supplier to change as needed. They are expected to keep track of all active and upcoming PTWs and review the preapprovals proactively to ensure insurances are in date and the RAMS (risk assessments and method statements) have not changed. Working with the Senior Workplace Officer to assist with furniture movement in the building and flagging planned work that might impact the meeting room hire in the building. Bring to the attention to the Workplace Manager of any issues with completing Planned Maintenance within the timescales provided, any issues that affect the operations in the building, and where the agreed completion times for unplanned maintenance cannot be achieved. Where Statutory Planned Maintenance cannot be completed, they are to ensure that the equipment is isolated and taken out of service in accordance with regulations.

Context of the job

The Workplace Team is responsible for ensuring that the IOP has the most appropriate working environment for its employees to support them to perform to high levels and create a culture that promotes flexibility and innovation. This includes the general running of the building, wellbeing, health & safety, and environmental issues across the IOP. This teams' wider responsibilities are across the UK and Ireland however this role will be focused on our London premises. We are also critical in the revenue generated through renting meeting rooms and office space at the London premises. We promote the efficient and effective use of resources in the pursuit of value for money and quality of delivery in all Workplace services.

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Our building in London was specially designed with physics at the heart of it, to be a living example of the advances with technology and represent our membership. We wanted it to be inclusive and welcoming to all who entered and therefore it is essential that all our services are working well. We want to make sure that the presentation of the building is top tier and that we proactively keep it looking its best. This will be a flexible part-time role doing 21 hours, which can be split across three days, four or five days in agreement with the Workplace Manager. This is office-based and the requirement is to be onsite whenever we have maintenance contractors there or to conduct meeting room furniture set-up. This will require some flexibility each week to meet the business needs and can be flexible for personal reasons. Please note the expectation is there may be a need to start as early as 7am or finish as late as 10pm if out of normal business hours are required. There is some weekend days required which will be in addition to the normal working hours and will be paid as overtime or as TOIL (roughly 10 days a year).

Key decision-making in the job

To escalate issues to our maintenance provider and to challenge any costs or advice that does not seem to be the most cost efficient or in our favour. They will advise the Workplace Manager of decisions regarding work that is needed and if the pricing is fair for what is required.

Accountability of the job

• They will be able to approve work up to £500 to keep things running smoothly and quickly.

• They will be reviewing any reactive spend and certifying that the work was completed as per the quote and we are satisfied with the end results.

• They are vital to ensure that we are compliant and that work is conducted in a safe manner, reducing the chances of accidents.

• Supervise contractors who are onsite.

4

Organisational chart

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Main responsibilities of the role

•

Managing the relationship with our maintenance provider to ensure our building is in good repair and being maintained as per the manufacturer’s instructions. Supervising work that is happening onsite to understand the cause and solution as well as making sure that it is conducted safely. Holding weekly check-ins and ensuring work is completed as expected, and escalating to the Workplace Manager as needed.

• Maintaining a safe and healthy workplace through regular inspections, keeping all spaces safe, reviewing RAMS, and enforcing our permit-to-work system.

• Escalating and advising the Workplace Manager of any issues that might compromise the safety of site, will incur high costs to resolve, ideas for improving functionality or impact on the operations.

• Respond to reactive maintenance requests in a timely and professional manner. This includes undertaking a wide range of fabric work such as basic plumbing, painting / decorating, or mechanical issues.

•

Working with the Senior Workplace Officer to move furniture safely and working together around dates for work that balance the need of resolution and cause the least amount of disruption.

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Person Specification

We are looking for someone who...

• Has a drive for results, who can be counted on to meet or exceed goals successfully • Can manage and measure work effectively, taking responsibility for tasks and

decisions • Is customer focused and dedicated to meeting the expectations and requirements

of internal and external customers / partners • Has great functional/technical knowledge and skills to do the job at a high level of

accomplishment • Is committed to their personal learning, picking up on the need to change personal,

interpersonal, and where applicable managerial behaviour quickly

Experience this person should have is…

Required:

• Previous Building Services/M&E trade skills/experience/qualifications

• Good knowledge and clear understanding of Health and Safety regulations such as LOLER, Electricity at Work, Working from Heights, and used permit to work systems before.

• Knowledge of and experience in BMS / Generator / Controls / Lighting Systems / Pumping / Sanitary Wear / Drainage Systems / Low Pressure Hot Water Systems / Pressurisation Systems / Ventilation Systems

• IOSH Working Safely Desirable:

• Knowledge and experience solar panels, and air sourced heat pumps.

• Mansafe wired system working from height training (must be willing to hold this qualification)

• First aid and Fire Marshal training (must be willing to hold this responsibility)

Skills this person requires are…

• Team player – the ability to work co-operatively with others to achieve common goals

• Negotiation skills – the capability to explore different positions and alternatives to reach outcomes that gain acceptance of all parties

• Proactive – to think ahead and act to ensure the smooth completion of team/individual aims and objectives

• Dependable – able to complete tasks to high standard and to deadline

• Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks

• Computer literate – good working knowledge of Microsoft Office and experience with CAFM (computerized added facilities management)

Qualifications required are…

Required:

• Qualified to City & Guilds Level II/III or equivalent in Electrical OR Mechanical discipline 

• Completed 18th Edition I.E.E  Desired:

• Member of Institute of Workplace and Facilities Management (IWFM)

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Facilities Manager (M&E)

London, Kings Cross

Permanent

Full-time

Job ID:

71001

Published date:

13/03/2026

Summary

Facilities Manager (Hard Services), London, c£60k plus great package and holiday allowance

Our client is a market leading provider of serviced office space. Within their portfolio are a number of buildings where they have responsibility for the entire property on 'full repairing leases’.

As Facilities Manager you will take full ownership of the plant and hard FM operations. Working in close partnership with the Property Manager, Compliance Manager, Soft FM Manager, and Maintenance Manager, your mission is to ensure the seamless, safe, and efficient day-to-day operation and long-term upkeep of all managed buildings.

This is a critical operational role that sits at the heart of the building management function,

requiring both technical expertise and strong stakeholder management skills.

You will be:

• Owning Hard FM & Plant Operations: Taking full accountability for the

performance, maintenance, and reliability of all building plant, mechanical, electrical,

and plumbing (MEP) systems across the portfolio.

• Collaborating Across the Management Team: Working hand-in-hand with the

Property Manager, Compliance Manager, Soft FM Manager, and Maintenance

Manager to deliver a joined-up, high-quality building management service.

• Managing Planned & Reactive Maintenance: Overseeing the delivery of all

planned preventative maintenance (PPM) programmes and ensuring reactive works

are completed to agreed SLAs with minimal disruption to occupiers.

• Managing Contractors & Suppliers: Sourcing, appointing, and holding accountable

all hard FM and plant-related contractors, driving performance improvement and

value for money across the supply chain.

• Monitoring Building Performance: Keeping a close eye on building systems and

plant performance through regular inspections, audits, and data review, identifying

risks and opportunities for improvement proactively.

• Supporting Capital Works & Upgrades: Working closely with the Projects team to

support planned capital expenditure programmes, plant replacements, and building

improvement projects from a technical FM perspective.

• Ensuring Compliance & Safety: Working in close partnership with the Compliance

Manager to ensure all plant and building systems meet statutory and regulatory

requirements, supporting a safe environment for all occupants.

• Budget Management: Managing the FM budget for plant and hard services,

forecasting maintenance spend, and identifying efficiencies without compromising on

quality or safety.

• Providing Technical Expertise: Acting as the go-to technical authority for plant and

hard FM across the business, advising internal teams and clients on matters relating

to building operations and infrastructure.

About You

You will have:

• Essential Qualification: A relevant technical or FM qualification (e.g., HNC/HND in

Building Services Engineering, IWFM membership, or equivalent). NEBOSH National

General Certificate is desirable.

• Proven Experience: Demonstrable success in a multi-site hard FM, building

services, or plant operations management role, ideally within a commercial office or

Facilities Management portfolio.

• Technical Expertise: A strong working knowledge of building plant and MEP

systems, including HVAC, BMS, electrical distribution, plumbing, lifts, and associated

maintenance requirements.

• Contractor Management Skills: Experience managing third-party FM contractors

and supply chains, with a track record of improving service delivery and holding

suppliers accountable to agreed KPIs and SLAs.

• Collaborative Working Style: The ability to work effectively as part of a broader

management team—coordinating with property management, compliance, soft FM,

and maintenance colleagues to deliver a seamless operation.

• Proactive Problem-Solving: A hands-on, solutions-focused approach to managing

building issues, with the confidence to make decisions quickly and escalate

effectively when needed.

• Excellent Communication: Strong written and verbal communication skills, with the

ability to brief senior stakeholders, liaise with clients, and manage contractor

relationships professionally.

• Budget Awareness: Experience managing FM budgets, forecasting maintenance

costs, and identifying cost efficiencies across a portfolio.

Package Details

• 💸 A competitive salary band £50,000 - £60,000

• 🤝 Generous stock option scheme

• 🏖 28 days holiday + Bank Holidays

• 🍼 Up to 12 weeks of paid parental leave

• 💔 Pregnancy loss support leave

• 🕺 Regular socials. We love a good party

• 🍕 Team socials on a Thursday

• 🤑 Financial benefits: Octopus MoneyCoach, Cycle to Work scheme, and Season

Ticket Loans

• 🧠 Medical and ental health support through Doctor Care Anywhere and WellHub

Read More Apply Now

Electrician

Birmingham, UK

Permanent

Full-time

Job ID:

71100

Published date:

13/03/2026

Building Manager - Temp

Leeds City Centre

Temporary

Full-time

Job ID:

70968

Published date:

11/03/2026

Mobile Maintenance Operative

North London, UK

Permanent

Full-time

Job ID:

70869

Published date:

11/03/2026

Summary

Our client, a large Storage company are looking for a full time Mobile Maintenance Operative, where you will based at your nearest store to home but will be required to travel from site to site mainly in North London in a company van provided.

The role of the Maintenance Operative is to provide a high quality and effective maintenance and repair service to their stores. You will carry out a multi-tasking role safely and to a large extent unsupervised, and have the ability to recognise any task which you consider outside your skill base. You will be responsible for maintaining a high quality of work and act in a professional and courteous manner at all times.

Main duties of the of the Mobile Maintenance Operative:

Plumbing
Carpentry
Painting
Sheet Metalwork - repairing storage units
Electrical
Other tasks - assigned by the line manager and head of department

Who are we looking for:

Must have full UK driving licence
Min 3 - 5 years' experience in a similar maintenance role.
Understanding of basic safety rules in connection with the safe use of tools and safety equipment
Fluent knowledge in the safe use of ladders
Fluent knowledge in the safe use of solvent, paint cleaners
An understanding of manual handling and lifting techniques
The ability to carry out pre-use safety inspections of tools and equipment

Skills and competencies required for this role:

Excellent map reading skills and ability to plan routes
Good level of communication skills
Hard working and proactive with the ability to follow instructions and follow deadlines
Ability to prioritise work appropriately and multi-task
Attention to detail and good organisational and time management skills
Ability to use initiative and self-motivated to work effectively as an individual and as part of a team.
Flexible and courteous

In return a client is offering a competitive salary up to £35,000 per annum depending on experience with a company vehicle with tools.

Full time - min of 40 hours per week Monday to Friday (may be required to work occasional weekends if an emergency occurs)

If interested in this role, then please Apply or get in touch with Laura on 0113 242 8055 or LauraHastings @c22.co.uk

Read More Apply Now

Welcome Host

Surbiton, London

Temporary

Full-time

Job ID:

70836

Published date:

11/03/2026

Summary

Welcome Host – Ad‑Hoc / Temporary Shifts

Location: KT5, South West London
Hourly rate: £15.85 per hour

We are seeking warm, professional, and service‑driven individuals to join our pool of Welcome Hosts, supporting one of our prestigious corporate clients on an ad‑hoc temporary basis.

This role is ideal for someone who thrives in a people‑focused, fast‑paced environment and enjoys creating memorable guest experiences. You will play a key part in ensuring visitors, clients, and colleagues feel valued and well‑supported from the moment they arrive.

About the Role

As a Welcome Host, you will provide a blend of front‑of‑house and post room support. Each shift is varied, and you will be expected to adapt quickly to different tasks throughout the day. Responsibilities may include:

Key Responsibilities

Warmly welcome and greet all visitors with professionalism and a friendly approach
Support with post room duties, including receiving goods
Manage internal and external post collection and distribution
Efficiently handle incoming calls and general enquiries
Uphold security procedures and ensure access requirements are followed
Deliver exceptional service and maintain strong client relationships

What We’re Looking For

Previous experience in a front‑of‑house, receptionist, or customer‑service role
Excellent communication and organisational skills
Ability to remain calm and confident in both busy and quiet periods
Proactive, adaptable, and comfortable switching between tasks
A positive attitude and commitment to delivering outstanding service

Additional Details

Ad‑hoc temporary shifts – flexibility required
Location: KT5, South West London
Hourly Rate: £15.85 per hourw

Read More Apply Now

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