Facilities Manager – Shopping Centre

Location: West London
Salary: Up to £60,000 per annum
Role type: Permanent, full-time

We are seeking a technically competent Facilities Manager to oversee the safe, compliant and efficient operation of all building systems and services at a small shopping centre in West London. This is a key role for an experienced facilities professional with a sound building services engineering knowledge and the confidence to manage both day-to-day operational delivery and structured capital, lifecycle and contractor-led programmes.

The Facilities Manager will work closely with the Centre Manager on operational, occupier and stakeholder matters, while also engaging with the Property Manager on budgets, major approvals, programme reporting and longer-term asset planning.

Key Responsibilities

• Provide technically competent facilities management across all building services, plant, systems and common areas.
• Ensure the centre remains safe, statutory compliant and operationally resilient at all times.
• Manage sub-contractors for cleaning, waste and security services, ensuring service level agreements are met.
• Manage planned preventative maintenance, reactive maintenance and lifecycle works across M&E, fabric and specialist systems.
• Oversee contractors, consultants and service partners, ensuring strong performance, value for money and compliance with agreed service levels.
• Lead and coordinate capital works, lifecycle projects and major maintenance programmes from planning through to delivery.
• Maintain accurate records, reports, risk registers, compliance documentation and budget information.
• Support the Centre Manager with operational issues, occupier communications, incident response and stakeholder requirements.
• Work with the Property Manager on budget planning, major approvals, technical reporting and programme updates.
• Monitor health and safety, statutory testing, permits to work, contractor RAMS and site compliance processes.
• Identify opportunities to improve efficiency, reduce risk and enhance the reliability of building systems.

About You

• Strong facilities management experience, ideally within retail, shopping centre, commercial property or a similar public-facing environment.
• Building services engineering, mechanical and electrical, or M&E maintenance qualification is preferred but not essential.
• Good working knowledge of statutory compliance, health and safety, contractor management and building services operations.
• Experience managing planned maintenance, reactive works, lifecycle projects and capital works programmes.
• Knowledge of lifts, escalators and vertical transportation systems would be highly valuable.
• Confident communicator, able to work with centre management, property management, contractors, occupiers and external stakeholders.
• Commercially aware, organised and capable of managing budgets, reports, approvals and competing priorities.
• Relevant technical, engineering, FM, health and safety or building services qualifications would be advantageous.

The Opportunity

This is an excellent opportunity for a technically strong FM professional to take ownership of the operational and engineering performance of a well-positioned West London shopping centre. The role offers variety, visibility and the chance to combine hands-on technical oversight with project delivery, contractor management and client-facing reporting.

Salary: Up to £60,000 per annum, depending on experience.

To apply, please submit your CV outlining your FM, building services engineering or M&E experience, together with any relevant shopping centre, retail or commercial property background.

Catch 22 are working with a Facilities Management organisation to recruit  Facilities Management Helpdesk Administrators on an initial 6-month contract.

This role is ideal for candidates with experience using their CAFM software and a strong administrative background within Facilities Management. You will play a key role in ensuring the CAFM system is fully up to date, accurately maintaining compliance records, PPM schedules, and reactive maintenance data.

Key Responsibilities:

• Updating and maintaining the CAFM system
• Managing compliance, PPM and reactive maintenance records
• Ensuring data accuracy and supporting ongoing system administration
• Helping bring historical records up to date and maintaining data quality standards

Requirements:

• Previous experience using MRI Evolution CAFM System is desirable
• Background in Facilities Management or maintenance helpdesk environments
• Strong attention to detail and data administration skills
• Ability to work independently and manage workloads effectively

In return, our client is offering an hourly rate between £15.00 - £17.00 per hour. 

This is an excellent opportunity to join a busy FM team and support a key project focused on compliance and asset data management.

Facilities Assistant

• Victoria, SW1
• 4–5 Hours Per Day | Monday–Friday (Times to be agreed)
• Temp to Perm Opportunity
• £14.80 Per Hour

Catch 22 are recruiting on behalf of our client for a Facilities Assistant to join a professional corporate office environment in Victoria, London.

This is an excellent opportunity for someone with facilities, office support, or workplace services experience who enjoys working in a hands-on role and takes pride in maintaining a safe, clean, and welcoming workplace. The successful candidate will play a key role in ensuring the smooth day-to-day running of a modern office, supporting employees, visitors, and contractors.

The Role

As Facilities Assistant, you will be responsible for supporting workplace operations and ensuring communal areas, meeting spaces, and office facilities are maintained to a high standard. This is a varied role that requires a proactive approach, strong attention to detail, and excellent organisational skills.

Key Responsibilities

• Maintain a clean, tidy, and welcoming office environment.
• Manage kitchen areas, including loading/unloading dishwashers and replenishing supplies.
• Order and restock refreshments, stationery, and workplace consumables.
• Set up meeting rooms and ensure rooms are cleared and reset following meetings.
• Prepare refreshments and assist with catering arrangements for internal and external meetings.
• Carry out routine checks of office equipment, printers, and photocopiers.
• Support health and safety compliance activities and maintain accurate records.
• Assist with sustainability and workplace improvement initiatives.
• Purchase supplies locally when required and manage outgoing post and parcels.
• Monitor and report building maintenance issues to ensure prompt resolution.
• Liaise with internal stakeholders and contractors regarding workplace-related matters.

About You

To be successful in this role, you will have:

• Previous facilities, workplace, office services, or front-of-house experience (desirable).
• Strong organisational skills and excellent attention to detail.
• A proactive, hands-on approach to work.
• Good communication skills and the ability to work independently.
• Basic understanding of workplace health and safety requirements.
• The ability to undertake occasional physical duties such as moving supplies or carrying boxes.
• A flexible and positive attitude with a willingness to support the wider team.

What's on Offer?

• Temp-to-perm opportunity with long-term career prospects.
• Modern office environment in a central London location.
• Varied and rewarding role with no two days the same.
• Opportunity to work within a professional corporate setting.
• Supportive and collaborative workplace culture.

Please note: This is a fully office-based role, and applicants must be able to travel to Victoria, SW1, five days per week.

Interested? Apply today to find out more about this exciting Facilities Assistant opportunity.

Venue Health & Safety Adviser – temporary contract

Westminster, London | £40,000 - £45,000 | 3-6 month temp contract initially

An excellent opportunity has arisen to join the award-winning QEII Centre, London's premier events venue, as a Venue Health & Safety Adviser.

Working across a busy live-events environment, you'll provide expert health and safety support covering building infrastructure, contractor management, fire safety, incident investigation, water hygiene, and event operations. You'll work closely with operational teams to ensure compliance, manage risk, and support the safe delivery of high-profile conferences, exhibitions, and corporate events.

This role is ideal for a proactive H&S professional with experience in complex operational or public-facing environments who enjoys balancing compliance with exceptional customer experience.

IOSH essential, NEBOSH highly desirable.

Salary: £40,000 - £45,000 (full time equivalent)
Location: Westminster, London
Contract: 3-6 month temp contract with potential to become permanent

Interested? Apply today to find out more.

Catch 22 are recruiting on behalf of a prestigious private organisation in Barnsley for a professional and proactive who urgently require a receptionist with knowledge of facilities management. 

This is a varied front-of-house role, combining reception duties with facilities coordination responsibilities. You will be the first point of contact for visitors, manage meeting room bookings, support office operations, coordinate contractors and suppliers, and help ensure the workplace runs smoothly and efficiently.

Key Responsibilities:

• Deliver a professional front-of-house reception service
• Meet and greet visitors and manage incoming calls
• Coordinate meeting rooms and office facilities
• Liaise with contractors, suppliers and service providers
• Support health & safety and workplace compliance activities
• Assist with general office administration and facilities tasks

About You:

• Previous reception, facilities or office coordination experience
• Excellent communication and customer service skills
• Highly organised with strong attention to detail
• Proficient in Microsoft Office applications
• Professional, approachable and able to work independently
• Able to start immediately

This is an excellent opportunity to join a well-established private organisation offering a supportive working environment and long-term career prospects.