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Job Spec
Role: Facilities Tech Support Reporting to: Facilities Manager / AV & Project Manager
o Overall Objective
§ To ensure that the offices at Havas Village London are presented to an exemplary standard. Ensuring all systems and technology is fit for purpose and in good working order. Ensuring all systems and technology is fit for purpose and in good working order
§ Work as part of the Building Services team adding value and an excellent level of service to the clients and staff in the building
o General Ethos
§ Be proactive in the office space – we need to be champions keeping the
standards in the office high § Notice if any tech, AV, cables, fixtures or fittings are awry and fix them or
report relevantly § Actively patrol the office daily looking for ways to make a difference. § Strive for excellence
o Facilities
§ Day to day handling of the lighting control system software, working with the on-site Electrical Engineer to remedy faults and managing the regular supplier maintenance of the software
§ Day to day administration of the Building Management System (BMS), working with the on-site Electrical Engineer to remedy faults and booking in the maintenance contractor
§ Control of the leak detection system software, responding to and rectifying alarms, escalating problems to the maintenance contractor.
§ Overseeing the fridge temperature monitoring software, helping the catering team where they cannot fix issues
§ Day to day operation of the helpdesk system, ensuring tickets are attended to and closed out promptly
§ Monitoring of the smart building integration software, ensuring the data feeds are working
§ Overseeing the Electric Vehicle charging point account and onboarding new users
§ Setting up contactless payment device for events § Undertaking relevant tasks to book in above contractors (file Risk
Assessments, Method Statements (RAMS) and insurances. Arranging access passes and booking in parking
o AV support Working with and providing holiday and sickness cover for the AV team which involves;
§ Daily checking of Meeting rooms and AV systems, ensuring AV and IT kit is in
good working order and rooms are presentable § AV setup and support for events and pitches to ensure they run smoothly.
Giving clients and staff full reassurance that Havas has a professional AV solution
§ Checking AV services in rooms after changes to function or form § Reporting and managing outstanding works efficiently, notifying staff of any kit
not in full working order § Liaison with AV support contractor, raising tickets and ensuring cases closed
quickly § Setting up new AV equipment
o Building Services
§ We are one big team and all chip in and help each other! § Access control card programming cover § Assisting with office moves § Helping to innovate and improve systems § Undertake fire warden training
Catch 22 are looking for Experienced Cleaners for our Client based in LS8.
Candidates with experience in theatre cleaning or similar environments would be highly desirable.
The Client can offer the following shifts:
- 3 or 4 days per week (Saturdays can be included £18ph)
- Shifts will be either: 5pm to 11pm | 6pm to 11pm | 7pm to Midnight
- Weekly work
Requirements:
- Enhanced DBS (issued within the last 3 years/on update service)
- Previous cleaning experience
- Able to commit to the above shifts/hours
If the above is of interest to you, and you are able to commit to the above, please apply or send your cv to Paige Smith: paigesmith@c22.co.uk and one of our team will be in touch.
Catch 22 are currently working with a Marketing company based in EC2M who are on the lookout for a Facilities assistant
This is a temp-perm position- Working hours Monday to Friday 37.5 hours per week, variation of 3 shift patterns. Early 8am – 4.30pm / Mid 9am – 5.30pm / Late 9.30 – 6pm. 1 hour for lunch. (Unpaid)
Plenty of growth within the business- All training is funded
Duties;
- Assist with courier bookings, Same day, UK Overnights and International.
- Ensure that print areas are kept fully stocked with stationery. Liaise with colleagues to order as necessary.
- Post room duties
- Ensure all printers are fully stocked with A4 and A3 paper daily, replace printer toners as necessary ensuring toner levels are replenished by IT.
- Daily meeting room checks ensuring any defects are reported to the Facilities Administrator to be logged.
- Fire marshal duties
- Ensure all requests are answered in an efficient manner, with a professional approach.
- Programming of building access passes. Ensuring that leaver passes are cancelled weekly and starter / leaver spreadsheet is kept up to date. Liaising with Building Security to ensure also updated on their system.
- Assisting with raising the department’s purchase orders, ensuring that they are logged on the PO tracker.
- Assisting Maintenance Technician with minor tasks as necessary.
Previous experience of working within a PR / Communications soft services office environment is desirable.
If you have the above experience and are looking for a new opportunity, please apply or send your CV to London@c22.co.uk
Catch 22 are working with a UK leading technical services and facilities management company that is looking for an Assistant Contracts Manager to help manage the PFI contract on a healthcare establishments across Teesside area.
The successful candidate will report into the Operations Manager and responsible and accountable for the profitable and operational management and service delivery of the contracts to meet the business and contract objectives.
As a Contracts Manager you will;
- Interfacing with Clients to ensure the satisfactory service delivery of the contract deliverables.
- Ensure the CAFM system is managed, produce up-to-date ad hoc reports on services and manage all planned and reactive works.
- Meet with client and auditors as necessary, and attend meetings ensuring all agreed actions completed.
- Supporting with maintenance delivery and building sites as required.
- Ensuring that project/minor works are completed on time, in budget and to the required quality levels.
- Ensure, demonstrate, review and monitor compliance to meet the expectation and needs of the Client.
- Ad-hoc tasks to complete any task requested of you.
- Attend training as required to enhance management and technical skills.
The successful candidate will demonstrate;
- Have proven experience within a hard services delivery role with sound technical knowledge of mechanical & electrical services.
- Formal technical education / qualification in Mechanical / Electrical or similar discipline to a minimum of HNC level or equivalent
- Able to read complex contract documents, with excellent communication, writing, negotiation and organisation skills.
- Ability to prioritise work for self and others.
Benefits of the role;
- Salary around £45,000 + tax free car allowance
- 40 hour contact, typically between hours of 8-5, Mon-Fri
- Employer pension contributions up to 10%
- Private healthcare (After 18months)
- 32 days holidays (including bank holidays
If you’re looking for a great role as an Assistant Contracts Manager then apply or get in touch with Laura for a chat on 0113 242 8055 or email LauraHastings@c22.co.uk
Senior FM (account manager), Mayfair, £65k-£70k + package
Our client is a leading provider of facilities management services. Their client is a global investment firm based in Mayfair.
Your mission is to manage a 6* FM account, delivering exceptional facilities management services and ensuring complete client satisfaction whist, at the same time, ensuring contract profitability.
With responsibility for leading an on-site team of hard and soft facilities personnel, you will endeavor to meet and exceeded SLAs and KPIs, ensuring the client stakeholders are kept happy at all times.
We are particularly looking for a forward thinking individual, someone who can bring innovative ideas to enhance the FM provision. You’ll then need great communication and influencing skills to get these approved by the client!
Candidates must be able to demonstrate experience of managing a ‘high touch point’, corporate FM account, where they will have held responsibility for £1m+ P&L and managed an on-site team hard and soft service personnel.
This is an excellent opportunity for someone looking to take the next step in their FM career.
A salary of £65-70k is offered along with a full corporate benefits package. There may be a little flexibility for an exceptional candidate.
Catch 22 are looking for an Electrical Maintenance Engineer who has previously worked in a maintenance environment. You will be working with one of the North West's leading Conference and Entertainment venues.
This is an excellent static site position with the chance to work on a state-of-the-art venue. They will require the planning and provision of temporary electrical services for large scale events and conferences. The ultimate objective is to ensure that the customer experience is delivered to the highest possible standard.
Your duties as an Electrical Maintenance Engineer will include;
- Carrying out planned preventative maintenance
- Carry out reactive & emergency breakdown tasks
- Assisting team members when required
- Reducing the sites energy consumption
- Overseeing visiting subcontractors
- Carry out work in a safe & diligent manner
The Successful Electrical Maintenance Engineer will have;
- Relevant electrical qualifications such as 18th edition (Essential) and City & Guilds 2391 or 2394/5 (Preferred)
- Experience of working in a maintenance role
- Recognised Safety qualification such as CITB/NEBOSH/IOSH (Preferred)
- Knowledge of electrical systems and plant rooms on a commercial building
- Proactive approach to work life
- Able to anticipate and/or diagnose and repair faults
- Highly organised and self-motivated
The benefits for the successful Electrical Maintenance Engineer that come with this role are;
- Enhanced pension scheme – employee can contribute up to 5% and employer will contribute up to 10%
- 25 holidays per year with the option to buy up to 5 extra days
- Time off in lieu scheme
- Subsidised car parking
- Cycle to work scheme
- Season ticket loan scheme
- Electric Vehicle salary sacrifice scheme
- Company Events
- Home and technology benefits and lifestyle savings - Vivup
- Uniform and Tools provided
The role is 40 hours per week, working 5 days out of 7 and offering a salary of £36,000. If you're an Electrician, Electrical Engineer or Electrical Maintenance Engineer and are looking for an exciting role similar to this whether that be in Manchester or somewhere else within the UK then don't hesitate to contact Laura Hastings at Catch22 on via email Laurahastings@c22.co.uk
Hospitality and F&B Contract Manager, London, to £80k plus £5k car allowance, bonus (c16%)
Our client is a leading, global provider of facilities management services with an international, corporate client base that expect a 5* hotel level of service. Catch 22 is partnering with them to recruit a Workplace Experience Manager – Hospitality and F&B
Summary:
Looking for an individual to manage current F&B & Hospitality operations for London-site and oversee mobilisation of hospitality services across several sites in EMEA. Mostly London based, occasional travel to EMEA sites once per quarter.
Experience:
• Leading Catering/Hospitality teams to achieve financial and operational objectives
• Overseeing and organising relevant training for staff
• Working with the catering teams on menu development
• Regular liaison with client on standards of guest service and hospitality and ensuring the teams adhere to this at all times
• Assist in mobilising hospitality/catering services on new EMEA sites
• Ensuring H&S standards are adhered to at all times
Pease note, this is not a hybrid position. It is based at offices close to St Paul’s, London and is site based 5 days per week.
Please apply with CV and cover note including details of salary expectation and notice period.
Mechanical Building Services Surveyor, London/ mobile. c£46k plus all travel expenses, bonus, full corporate benefits package.
Our client, the UKs leading provider of premier university student accommodation, is recruiting an experienced and highly motivated Engineering Surveyor specialising in Mechanical Engineering within Building Services to join their team. The successful candidate will play a key role in the survey, support and quality assurance of mechanical systems and plant equipment for a range of building services and projects.
This is an excellent opportunity for a skilled professional with industry experience in mechanical engineering, particularly within the built environment.
What You`ll Be Doing
Mechanical Systems and Plant Equipment Surveying:
Conduct detailed surveys of mechanical systems, including plant equipment (such as boilers, chillers, pumps, and compressors) heating (ASHP), ventilation, air conditioning (HVAC), plumbing, fire protection systems. Assess the performance, efficiency, and compliance of these systems and equipment with industry standards and regulations.
Technical Analysis & Reporting:
Perform technical analysis of building systems and plant equipment, providing clear and accurate reports for clients, contractors, and project teams. Offer recommendations for system and equipment improvements, upgrades, or replacements based on survey results.
Design Review & Compliance:
Work alongside the design team to review mechanical designs and plant equipment specifications, ensuring that all systems and equipment are energy-efficient, cost-effective, and meet current building regulations and standards.
Project Coordination & Support:
Support the project team in coordinating mechanical engineering aspects throughout the project lifecycle. Assist with ensuring that mechanical systems and plant equipment are implemented in line with the design, specifications, and budget. Collaborate with engineers, contractors, and other team members to ensure seamless project execution. Help with project documentation, tracking progress, and resolving technical issues that arise during the project.
Regulatory Compliance & Standards:
Ensure all mechanical systems, including plant equipment, comply with relevant building services regulations, including environmental, health, and safety standards. Stay up-to-date with industry best practices, codes of practice, and relevant legislative changes.
Quality Assurance:
Inspect and monitor the quality of mechanical systems and plant equipment during the installation phase, ensuring that work is completed to the highest standards. Conduct site visits and audits, identifying any issues and working closely with site teams to resolve them.
Energy Efficiency & Sustainability:
Promote and implement energy-efficient and sustainable mechanical engineering solutions for both systems and plant equipment, supporting the adoption of green technologies and practices within the building services sector.
Client Liaison, communication & Reporting: Maintain strong communication with clients, site based teams, ensuring their needs and expectations are met. Provide regular progress updates, technical insights, and address any concerns.
Strong written and verbal communication skills with the ability to present technical information clearly to non- technical stakeholders, experience in the reporting and generation of technical information / standards / Risk assessments / O&Ms and similar would be deemed a plus.
What We`re Looking for in You
Professional Affiliation (Desirable) Demonstrable membership with a relevant professional institution, such as CIBSE (Chartered Institution of Building Services Engineers), or an equivalent institution (e.g., IMechE - Institution of Mechanical Engineers, or RICS - Royal Institution of Chartered Surveyors) or RIBA.
Experience:
Strong experience in mechanical engineering within the building services sector, with a strong focus on surveying, analysis, and design review. Experience with plant equipment (boilers, pumps, HVAC systems) is essential.
Technical Skills:
Sound understanding of mechanical building services systems (HVAC, plumbing, fire protection) and associated plant equipment. A wider knowledge of structural, electrical relatable disciplines.
Knowledge of Regulations:
Strong knowledge of UK building regulations, energy efficiency standards, health and safety codes, and sustainability practices. knowledge surrounding legislation such as LOLER, PUWER, HSW, CDM regulations would be deemed a plus.
Analytical & Problem-Solving Skills:
Excellent ability to analyse complex technical issues, propose effective solutions, and make data-driven decisions.
What You`ll Get in Return
A discretionary annual bonus so you can share in the company`s success
25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
Please apply with your CV and cover letter, including detail of your salary expectations and notice period.
FM Performance Manager, London/ South England, £47-50k, 12 month FTC
Our client, part of the NHS, provides community health services throughout the UK, from a network of ‘community health hubs’ containing services such as GP, Dental, Physiotherapy and other day care therapies.
They are recruiting an FM Performance Manager for the London and the South.
The position will provide guidance and support to the numerous Building/ Facilities Managers, who are the go-to for the tenants within the health centres, around delivery of Hard & Soft FM services.
One of the main responsibilities is carry out site inspections to ensure the Facilities Managers role is being fulfilled to a certain standard and, if not, support them in ways in which to get improvement, be that training or guidance. Where necessary, to begin conversations with their line manager if further performance management is required.
The position is also responsible for inducting new FMs into the business, producing and updating Standard Operating Procedures which outline tasks within the FM role. You will be closing out tenant survey actions, creating, instigating and implementing new processes and procedures that will drive improvements to the FM services that are provided.
Strong leadership skills and a good understanding of the specific stakeholders and customers the role supports will be required. How that support can be provided effectively, whilst working on your own initiative and developing innovative ideas to improve service delivery and, in turn, provide great customer service.
The salary is up to £50k and, although a 12 month fixed term contract is offered, our client is very hopeful the role will be extended past 12 months - but can’t promise at this stage.
A background and qualification in Customer Service and Facilities Management/ H&S is preferred.
For full details, please apply with CV and cover note highlighting your availability to start and your salary expectations.