Job title: Helpdesk Assistant
Job type: Permanent
Emp type: Full-time
Industry: Facilities Management
Salary type: Annual
Salary: Negotiable
Location: Essex
Job published: 30/07/2026
Job ID: 75892

Job Description

Catch 22 are working with a well-known property management company to recruit a Business Support Assistant - Helpdesk based at a busy public building in Grays, Essex. This is a customer-focused role supporting maintenance, compliance, and helpdesk operations across the site.

Working closely with contractors and site teams, you'll log and monitor maintenance tasks, update CAFM systems, support health & safety compliance activities, and provide excellent customer service. Previous administration, helpdesk, facilities, or customer service experience would be advantageous. 

Hours: 25 hours per week on a rota basis, including weekends. Shifts vary, with early starts from 6:30am and late finishes up to 10:00pm.

Apply today to join a respected property management organisation in a varied and rewarding support role.