Job Description

Facilities Co-ordinator
- South Wales (Home based with travel)
- £35,000 per annum
- Full-time | Permanent

Are you an experienced Facilities/ Property Administrator with a passion for organisation, compliance, and stakeholder engagement? We’re recruiting for a Facilities Co-ordinator to join a dynamic team managing a portfolio of commercial property in South Wales & South West England (Cardiff, Swansea, Bristol, Weston Super-mare)

Working closely with the Regional Facilities Manager, you’ll play a key role in ensuring the smooth day-to-day delivery of facilities management services, maintaining compliance, and building strong relationships with tenants and stakeholders.

Key Responsibilities:

Health & Safety & Compliance

• Maintain H&S records, certifications and audits
• Support risk assessments (Fire, Water, General) and statutory compliance documentation
• Manage permits to work, RAMS and site inductions
• Maintain asset registers and support planned preventative maintenance
• Assist with disaster planning and emergency procedures
• Log and track compliance actions through the CAFM/helpdesk system

Site Communication & Administration

• Take and format meeting minutes
• Maintain stakeholder records and site systems
• Build open, transparent relationships with tenants and contractors
• Support review and updates to the Estate Handbooks

Tenant Coordination

• Act as first point of contact for occupiers regarding building and service issues
• Coordinate contractor access and planned maintenance
• Support waste management initiatives and compliance
• Escalate issues appropriately and in a timely manner

Inspections & Reporting

• Conduct daily inspections and record findings
• Monitor compliance against KPIs and Estate Handbook standards
• Escalate risks or breaches, including stopping works where necessary
• Support monthly reporting and data collation

About You

We’re looking for someone who is proactive, organised and confident communicating at all levels.

• 2–5 years’ experience in an administrative role (facilities/property experience)
• Strong Microsoft Office skills
• Excellent communication and interpersonal abilities
• Health & Safety certification (IOSH or NEBOSH)
• Ability to manage multiple stakeholders and contractors

• Facilities Management accreditation (IWFM/WIFM) – Desirable
• Experience using CAFM or helpdesk systems
• Full UK Driving Licence

Why Apply?

• Competitive salary of £35,000
• Diverse, home-based role with real responsibility
• Opportunity to build strong stakeholder relationships
• Work within a professional and structured environment with clear development opportunities