Job Description
Our client, a National Facilities Management Service Provider are currently on the search for a Facilities Account Manager to work on a high end corporate contract based in the center of Manchester. The role will be a key cog in the 5* Service Delivery across the state of the art office building.
The Facilities Account Manager will provide exceptional relationship management with the client, implement efficiency improvements, ensuring operational compliance whilst motivating a team of facilities staff.
This is a permanent, single site role in center of Manchester paying a salary of £55,000 - £60,000 that would be ideal for a Senior Facilities Manager, Operations Manager or Contracts Manager.
Role Responsibilities:
- Management and development of site based teams
- Drive and manage the commercial aspects of contracts to ensure profitability and value for money.
- Maintain a consistent, high-quality service delivery across all FM operations, including both soft and hard services.
- Identify and implement improvements in service delivery and operational processes, including cost efficiency initiatives.
- Embed an exceptional customer service ethos
- Collaborate closely with on-site teams to meet performance targets and ensure all works are executed safely, efficiently, and to a high standard.
- Ensure full statutory compliance and timely completion of planned preventative maintenance (PPM) across client sites.
- Respond effectively to reactive maintenance needs and manage incident reporting in line with company protocols.
- Oversee all profit and loss aspects of the client contract, working with a budget of around £1m.
Role Package
- Salary £55,000-£60,000
- Permanent contract
- 40 hours, Mon-Fri, 8am-5pm
- Site based
- 33 days holiday per year inc Bank Holidays.
- Employee Assistance Programme.
- Recognition and Reward scheme.
- Life Insurance 1 X annual salary, Cycle 2 Work scheme.
- Training & development opportunity.
If interested in this role then please apply and contact Laura for more information on LauraHastings@c22.co.uk or call 0113 242 8055