Catch 22 Engagement Hub

Facilities Officer

Camden - London

Permanent

Full-time

Published date:

25/05/2022

Summary

Job Description

Post title:	FACILITIES OFFICER
Responsible to:	Maintenance Supervisor
Salary:	AoC Scale Points 25 - 28 (£26,948 - £29,438)
Hours of Work:	35 hours per week all year round on a shift pattern spread across 5 days between Monday and Saturday. Overtime will need to be worked on occasions, according to operational requirements.

Purpose of Job:

The Facilities Officer helps ensure that all learners, staff and visitors receive an outstanding experience in the College buildings and grounds at all times by making them feel respected and welcome in clean, safe, smart, comfortable and appropriately equipped and resourced environments.

The Facilities Officer must adopt a pro-active and creative approach to the role that will help maintain the security, cleanliness and safety of the buildings and all the facilities and resources within them.

The Facilities Officer will be one of the first point of call staff members to provide first aid, security, alarm response, emergency maintenance and incident first response service

The Facilities Officer will provide essential support to the Facilities Supervisor and Head of Facilities in monitoring and logging health and safety compliance.

The Facilities Officer will display due competence and lead in multi trade applications, within the plumbing, carpentry, painting and electrical arena, as well as general maintenance tasks.

The Facilities Officer, along with the Maintenance Supervisor will help ensure that the Facilities Assistants are fully supported whilst undertaking more complex tasks and will be required to assist in their training in reaching a competent level, where necessary.

Main Duties and Responsibilities:

Customer Care

To walk the buildings and grounds frequently, ensuring that all indoor and outdoor areas are clean, tidy and free of litter. All tasks identified that can’t be undertaken on the spot must be immediately logged on the actions database and followed through.

To support learners and staff requiring assistance to access the buildings or move around within them.

To provide first aid response for learners, staff and visitors as necessary. For this purpose postholders must hold, and maintain up to date, a full First Aid at Work qualification.

To ensure that the highest standards of hygiene and cleanliness are maintained in the sites by removing spillages and ensuring supplies are replaced in toilets and kitchens in a timely manner, in the absence of cleaning contract staff.

Security

To act as a key holder for College premises and operate the security alarm, whilst also being on the call out list for out of hours emergencies.

To ensure appropriate access is available by unlocking and opening buildings thoroughly and checking the effective operation of fire exits, lifts, corridor doors, and correct positioning of them for operational use.

To carry out the effective and efficient closure and locking up of the buildings, ensuring that the building is completely empty of occupants, windows are shut and secured, equipment is switched off, all exits are securely locked and the security alarm is set.

To respond swiftly to all calls by staff for assistance with a security or unacceptable behaviour concern, assessing the situation and providing calm, proportionate and assured responses as appropriate.

To provide an informal security presence whilst patrolling the College premises or being based in Reception during enrolment and other busy periods as reasonably requested.

Not to put yourself in a position of danger or personal risk.

Health and Safety

The postholder must ensure that they are familiar with the College’s Health and Safety Policy, procedures and practices and carry out their role and responsibilities in compliance with them at all times.

To attend health and safety training courses as necessary and ensure that the training and learning is put into practice in day to day activities. These include but are not restricted to manual handling, working at height, fire safety, CoSHH, lone working, ladder safety and legionella.

To support the orderly evacuation of the building in the event of a fire or other emergency.

To be familiar with the operation of, and messages appearing on, the fire control panel and to assist in the investigation of any alarms, supporting and guiding fire brigade or other emergency response services as requested.

To understand the difference types of fire extinguisher and know when and how to use each one and other types of fire-fighting equipment.

To ensure that all fire escape routes are clear and unobstructed at all times.

To identify any potential hazards whilst walking around the building and ensure that they are logged and followed up.

To support the Facilities Supervisor and Head of Facilities in ensuring that Risk Assessments are regularly reviewed and updated, in particular checking that any mitigating control actions identified in the risk assessments are operating effectively.

Repairs and Maintenance

To identify and undertake repairs, inspections and maintenance tasks, leading on these projects, as well as other refurbishments / minor projects at both sites.

To respond to tickets logged on the helpdesk system in a timely manner and update the database promptly.

To carry out regular maintenance checks as requested by the Facilities Supervisor or Head of Facilities and ensure the outcomes are properly recorded in logs.

To know the location of isolation switches for gas, electricity and water to the buildings and be able to operate them in an emergency or precautionary situation.

To be familiar with the induction and permit to work processes for contractors and ensure they are followed and adhered to when contractors arrive, work on and leave site.

Know the location of the asbestos register and other appropriate registers and ensure they are made available to contractors as part of the induction before any work commences on site.

To be familiar with the different types of cleaning equipment and materials, including hazardous substances, used in the College ensuring they are stored correctly and securely and how to use them.

Other Duties

To receive deliveries into the College, ensuring their condition is checked and signed for appropriately.

To provide a portering and delivery service for staff, where required.

To take delivery of and ensure collection of post to/from the College.

To transfer small scale equipment, documents and low value cash takings or petty cash floats between the Crowndale Road and Kentish Town sites as necessary.

General

To participate in the efficient operation of the College as appropriate, including participating in and supporting enrolment duties during busy periods.

To participate fully and pro-actively in the College’s Performance Management Framework which measures and enables continued personal improvement in all activities.

To undertake such professional development as might be required to undertake this role effectively.

To promote and support the development of the College’s Equal Opportunities Policy and ensure compliance in all aspects of the Finance function.

To undertake such other duties as may be reasonably required of the post holder by the Head of Facilities, or other senior college managers.

All employees are expected to be fully committed to policies and processes on equality, diversity and safeguarding. The postholder is expected to actively promote policies and practices in relation to these areas and to act as an advocate of them both internally and outside the College.

This list is not exhaustive, and is only an indication of responsibilities

The post involves working with young people and vulnerable adults and consequently is subject to a satisfactory enhanced disclosure check with the Disclosure and Barring Service (DBS)

The job description is accurate at March 2022, but is subject to change and development in line with the needs of the College

PERSON SPECIFICATION

This person specification will be used in shortlisting and in interviewing to select the best candidate. You are therefore advised to address each aspect of the person specification in your written application.

		Essential	Desirable
	Qualifications
1	Level 2 (GCSE or equivalent) qualifications in Maths and English at grade E or higher.
2	A basic level qualification in a building trade or willingness to obtain one in a reasonable timeframe
3	A full First Aid at Work (FAW) qualification or commitment to obtain one in a reasonable timeframe
4	An IOSH or NEBOSH health and safety qualification
	Experience
5	Experience of working in a Facilities service team, ideally in a customer facing public sector environment as well as training others in FM / Maintenance tasks / possess the ability to do so
6	Experience of carrying out repairs and maintenance within the plumbing, carpentry, painting and electrical arenas
7	Experience of using risk assessments to help control activities and prevent accidents
8	Experience of ensuring building security and of being a key holder.
	Knowledge, Skills and Abilities
9	Knowledge and understanding of the importance of customer care in the context of the role
10	Strong spoken and written communication skills.
11	Competence in carrying out repairs and maintenance including using hand and power tools / associated equipment.
12	A good working knowledge of heating systems, electrical services, etc.
13	Basic competence in use of computer programmes, notably Microsoft Office Outlook and Word and helpdesk database systems.
14	Ability to work effectively within a team
15	Ability to prioritise workloads in a reactive environment
16	Ability to remain calm and instil calm in others when responding to challenging behaviour or an emergency situation.
17	Ability to build relationships and partnerships with a wide range of groups both inside and outside the College.
18	A strong commitment to equal opportunities in employment and in the delivery of education to the College’s learners.

Read More Apply Now

School Senior Premises Manager

Camden, London

Permanent

Full-time

Published date:

25/05/2022

Summary

BAM FM is recruiting a Senior Site Premises Manager to join the FM team, to support a contract based in Camden. Salary is £35k plus 5% bonus and pension.

Reporting to the Deputy Facilities Manager you will be responsible for all aspects of site management, including a wide range of duties and responsibilities connected with the fabric and grounds of the Academies. This includes security, ground maintenance, cleanliness, porterage, monitoring contracts/contractors, routine maintenance, minor repairs and to carry out pre-planned maintenance programmes.

Your mission

• To ensure that the management and maintenance of the school buildings and environment are effectively undertaken.
• Carry out regular monthly reviews in conjunction with the Facilities Manager/Deputy Facilities Manager
• Supervise supply chain partners effectively.
• Ensure all BAM FM processes and procedures are followed.
• Financial Management – Checking and approving contractors' work, authorising invoices for payment. Raising any discrepancy with sub-contractors and resolving the issues
• Ensure planned preventive maintenance and lifecycle programmes are up to date and meet the contract specification.
• To ensure that all emergency repairs are dealt with promptly
• Develop and maintain relationships with all the Authority departments.
• Supervise the maintenance of accurate site contract administration files.
• Close supervision of BAM FM staff, as well as supply chain partners.
• Provide leadership and direction to staff, developing skills matrix and development plan
• Take site ownership of projects and provide support as and when required.
• Ensure correct skill & competence levels of the team to meet the contract scope.
• Assist in the preparation of the monthly report for the Facilities Manager/Deputy Facilities Manager and Authority, listing all relevant site-based activities that occurred during the month.
• To ensure that the grounds, buildings, services and facilities are in a fit condition for the purpose to which they are put and that they comply with all appropriate standards, health and safety requirements, and school requirements.
• To be responsible for the health & safety of the site
• Be conversant with all statutory compliance processes and procedures.
• To ensure the proper and safe storage and disposal of all waste.
• To read gas, electricity and water meters on a regular basis and report to the Facilities Manager.
• To carry out a conditions survey on the premises in the autumn term and assist in the alteration and implementation of the planned preventative maintenance programme.
• To monitor and inspect the delivery of the cleaning operatives on a daily basis.
• To ensure emergency cleaning such as body fluids, vomit and other soiling incidents are carried out as soon as possible.
• To ensure all external areas including litter bins, play areas, pathways, car parks, grassed and garden areas are clean.
• To supervise/carry out the day to day maintenance and upkeep of the hydrotherapy pool premises including the carrying out of water testing, chemical dosing and minor repairs.
• To liaise with relevant personnel and agencies to ensure the site is secure at all time e.g., opening and closing, arrangement for security alarms, regular patrols of the buildings and grounds.
• To maintain a log of security concerns/breaches and seek solutions in collaboration with the Facilities Manager/Deputy Facilities Manager.
• To manage the schools grounds maintenance by ensuring that lawns are cut regularly, plants and bushes are kept under control, poisonous plants are removed, beds are weeded and dug over regularly and overseeing all subcontractors' works. To ensure the site meets the standards agreed.
• Comply with all Authority, school and BAM FM and statutory Health & Safety procedures and ensure all log books and documents are up to date
• To assist the Facilities Manager/Deputy Facilities Manager in the preparation of emergency evacuation plans.

Who are we looking for?

Qualifications and Experience:
• At least 6 years experience within a similar supervisory role.
• Knowledge and understanding of pupil safeguarding
• Soft and Hard FM supervisory experience
• Supervisory and team leadership training
• Good Communication and IT skills including excel & word.
• Must be able to demonstrate supervisory qualities.
• A good Level of interpersonal and customer relationship skills.
•A good level of technical knowledge within the M & E sector
• A strong understanding of health and safety and statutory compliance

What’s in it for you?

In addition to a attractive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment.

If you share BAMs value of doing what you say you will, to the best of your ability, every time, we want to hear from you.

Your work environment

BAM FM has been delivering bespoke support services throughout the UK for 18 years. Employing over 900 staff, we deliver digital integrated facilities management with excellent customer service across the education, healthcare, retail and commercial property sectors. BAM FM has an annual turnover of £50 million and operates across England, Scotland and Wales, and is part of BAM Construct UK, a leading construction and property services business.

We are committed to attracting and developing a diverse workforce that reflects our customer base and the communities in which we operate, creating an environment that enables everyone to fulfil their potential.

Who are we?

People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics

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Front of House / Concierge

London - Stratford

Permanent

Full-time

Published date:

24/05/2022

Summary

Kinetic Business Centre WD6 4PJ

T: 0333 577 6656 E: support@.co.uk

W: podmanagement.co.uk

POD Management is the trading name of POD Group Services Limited, a limited company registered in England and Wales no. 11041782. Office: POD Management, 2 Angel Square, London, EC1V 1NY

JOB DESCRIPTION Job Title: Concierge Responsible to: POD Operations Team Line Manager: General Manager/Front of House Manager

KEY RESPONSBILITIES:

The Concierge will have principal responsibility for the front of house customer service routines associated with the development/s, ensuring the highest quality of service is provided, commensurate with the requirements of any management contract, lease/s, service level of agreement or otherwise.

Main Duties:

Front of House

• Answer the phone politely, identifying yourself and the POD brand. • Answer emails and any other medium of correspondence politely. • Respond to complaints or concerns and find the appropriate solution. Seeking the support of your wider

POD team as appropriate. • Be empathetic in relation to our customers’ requests, queries or concerns. • Request further inhouse training or learning if you deem it is required.

Asset Management

To support the ongoing asset management routines of the development, aiming to ensure contract, risk and mobilisation management tasks are completed in an efficient and timely manner.

Mobilisation: Supporting the POD mobilisation process as and when POD secures new contracts. This will include but is not limited to: -

• Liaising with key stakeholders such as the client, outgoing agents, the POD new business team, client relationship team and POD employees generally.

• Ensuring mobilisation tasks are meticulously completed and recorded in the relevant systems.

• Helping to enhance the customers initially experience of POD via the completion of the mobilisation actions in and efficient and timely manner.

POD Management is the trading name of POD Group Services Limited, a limited company registered in England and Wales no. 11041782. Office: POD Management, 2 Angel Square, London, EC1V 1NY

Risk Management: Taking ownership of the developments risk management routines, utilising PODs systems and processes to ensure compliance. This will include but is not limited to: -

• Liaising with the client relationship / support team, contractors and customers to facilitate risk assessments and routine risk management tasks.

• Maintaining a detailed audit trial of all actions and certification within the POD system.

• Reporting on compliance levels within the development and defining actions to improve the same.

Contract Management: Support the developments contract management routines, utilitising POD systems to ensure the appropriate contracts are tendered, implemented and any arising actions recorded.

• Liaise with the client relationship / support team and contractors to ensure each development has a completed and appropriate contract schedule implemented.

• Ensure the necessary information is saved to the POD systems and any relevant actions are diarised as appropriate.

PERSONAL SPECIFICATION:

At POD, we are responsive, dynamic and we take pride in what we do, we are meticulous in our approach, so that customers experience great service.

At POD we are committed to:

The POD Values

You should always display the key POD values:

• Meticulous- preparation, process, detail, diligent, methodical, specific • Dedicated - commitment, belief, passion, self-discipline, enthusiasm • Smart - innovative, resourceful, original, creative, effective • Supportive - collaborative, honest, communicative, flexible, team-player

Customer Service

Act as an ambassador of the POD brand, recognising the importance of exceling at customer service both externally and internally.

• Always interact in an enthused and empathetic manner • Answer the phone politely, identifying yourself and the POD brand. • Answer emails and any other medium of correspondence politely, identifying yourself and the POD brand.

POD Management is the trading name of POD Group Services Limited, a limited company registered in England and Wales no. 11041782. Office: POD Management, 2 Angel Square, London, EC1V 1NY

• Respond to complaints or concerns and find the appropriate solution. Seeking the support of your wider POD team as appropriate.

• Be empathetic in relation to our customers’ requests, queries, or concerns. • Request further inhouse training or learning if you deem it is required.

For line management roles you must seek to embed the same into your team.

Health and Safety

We are committed to ensuring the health and safety of our Employees, clients and anyone affected by our business activities and to providing a safe environment for all those attending our premises.

Every employee at POD plays a part in ensuring we achieve this, remaining mindful that we will take care in everything we do:

• All employees should use our smart technology to record and manage their safety routines, learn from trends and seek to improve together.

• All employees should be dedicated to keeping their sites, residents, visitors, team and workplaces safe. • All employees should be meticulous in their approach to safety, tracking, inspecting, monitoring, auditing,

reviewing, recording and learning. • All employees should support each other to ensure we take care of our physical and mental wellbeing.

In particular we are committed to maintaining safe and healthy working conditions through control of the health and safety risks arising from our work activities taking steps to prevent accidents and cases of work-related ill health. Employees should be conscious to their responsibilities in this regard and seek clarity if they so require it.

Financial Management

In the context of your role support the wider POD team with the ongoing financial management of the development. Remaining conscious of development budgets, asking for information as needed.

Read More Apply Now

Office Services Administrator

Leeds

Permanent

Full-time

Published date:

24/05/2022

Summary

JOB DESCRIPTION

Job Title:	Office Services Administrator
Department /Site:	Facilities
Location:	TransUnion, Leeds
Date:	May 2022

This job description is designed to focus the post holder on several key tasks and responsibilities, and to provide the post holder with an appreciation of the role to be undertaken. By nature of the dynamic environment, there will inevitably be a number of activies that will be undertaken outside of this job description that the individual will be expected to deliver to the agreed service level. There will be a need to agree changes at regular intervals to meet the changing demands of the business / our clients.

JOB OBJECTIVE

Reception: Welcome and assist clients/ visitors to the building, liaise with host to ensure smooth transition with the client/ visitor and provide an excellent visitor experience. Coordinates parking and taxi requests. Reception opening hours are 08.00 – 17:30 Monday to Friday. SIA badge is required for this, which training will be provided
Space management: Manage meeting room bookings via the company system and in line with policy, liaising with relevant colleagues (Facilities, Catering) for set up and service.
TU Concierge: Monitoring centralized inbox for all Facilities department throughout the world.
Administration: Facilities office/administrative support activities including reporting, updating manuals, process and procedure documents and anything that is required

ACCOUNTABILITIES APPLYING TO ALL EMPLOYEES
1	Health & Safety: Take reasonable care of your own health and safety and that of others, ensuring that you comply with all Health & Safety procedures.
2	Equality & Diversity: Work in line with the Equality & Diversity Policy and report any incidents that are against the spirit of the policy.
3	Values: Carry out all responsibilities using the Anabas values as the basis of your day-to-day actions.
4	Policies: Support all company policies, ensuring full compliance with the procedures that accompany these
5	Adhere to approved operational procedures.
6	Participate in the staff appraisal and development opportunities, one to one performance discussion and attend identified training to ensure continuous learning and improvement.
7	Have an overall understanding of the risks and implications associated with the requirements of the role and take appropriate action to mitigate any potential consequences

JOB SPECIFIC ACCOUNTABILITIES
1	Greet clients and visitors at reception
2	Issue visitor and temporary security passes, ensuring security procedures are adhered to
3	Arrange car parking and taxis for visitors/ associates
4	Coordination of meeting room bookings and liaising with Facilities for catering/ room set up services
5	Ensure Ground Floor meeting rooms are left neat and tidy ready for next use during the day
6	Ensure paper and electronic documentation is stored correctly and in line with legislative requirements (where applicable)
7	Book all aspects of travel for TU associates in line with policy
8	Produce reports and statistics for stakeholders upon request
9	Maintain high levels of customer service, escalating any complaints or concerns
10	Assistance with general Facilities and office services tasks as required
11	Cover task of the Front Desk Co-ordinator when required
12	Cover Security i.e CCTV, letting visitors and staff in and out of the buildings via the car parks, checking ID, Checking CCTV etc
13
14
15
16
17
18
19
20

IMMEDIATE SUPERVISOR / MANAGER	DIRECT REPORTS (IF APPLICABLE)
Melanie Mcdonagh

PERSON SPECIFICATION

All short-listed candidates should meet all of the essential criteria identified as being assessed “A”

KEY:

E: Essential Criteria D: Desirable Criteria

A: Application (CV) I: Interview T: Testing (Occupational / Psychometric)

QUALIFICATIONS:	E/D	A	I	T

EXPERIENCE & KNOWLEDGE	E/D	A	I	T
Customer Service Skills	E

SKILLS & ABILITIES	E/D	A	I	T
Excel	E
Powerpoint	E

PERSONAL QUALITIES	E/D	A	I	T

SPECIAL REQUIREMENTS	E/D	A	I	T
Credit Check	E
DBS check	E

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Business Support Assistant

Leeds

Permanent

Full-time

Published date:

24/05/2022

Summary

Team Member May 2022

Job Title: Business Support Assistant Reports to: Business Support Advisor Purpose of the jobs: To provide facilities and business support

services at TPT Areas of Responsibility: 1. To develop and take ownership of TPT’s vision, Business Plan and values, and

to be totally committed to these.

2. To log issues relating to the Verity House site where appropriate and oversee any works to a satisfactory conclusion and report back where necessary.

3. To monitor the maintenance contracts dealing with internal services such as

heating, sink areas, lavatories, lighting, cabling, etc, reporting back to the Business Support Advisor on progress.

4. To be responsible for incoming and outgoing mail for TPT, distributing

appropriately and managing any in-house mailings as and when required. 5. To ensure all business areas within TPT remain fully stocked and maintained

with stationery/ refreshments etc as appropriate and to make the appropriate order for any replacement stock as and when necessary.

6. To log printer fault service calls as necessary and monitor progress of such calls

to resolution, in addition to supporting the Business Support Advisor in administering the printer, mobile phone and plant contracts.

7. To manage TPT’s off-site storage facility and contract.

8. To administer the car parking facilities onsite.

9. To look after the allocation of invoices and auditing of monthly transaction listings.

Job Specification

Team Member May 2022

10. To administer and conduct the Business Support Inductions with new starters.

11. To be a first aider onsite.

12. To administer and conduct DSE assessments.

13. To provide cover and support for the Business Support Advisor in relation to

Facilities Management issues during periods of absence.

14. To take co-ordinate activities supporting TPT’s Environmental policy and associated recycling, ensuring activities are monitored, tracked and recorded.

15. To assist the Business Support Advisor with office space utilisation and office

moves and supervise works to the office environment such as decorations, partition walls, etc as agreed.

16. To carry out building inspections & co-ordinate contractors undertaking

remedial works. 17. To act as Fire Warden within the TPT. 18. To configure meeting rooms as needed, and ensure that lunches are ordered

as required /prepared for service to the business.

19. To be available for weekends to assist in planned building works and other

projects as required by the Business Support Advisor or HR Manager. 20. To develop, administer, maintain and monitor systems in line with TPT’s

Information Security. 21. To comply with the Data Protection Policy when dealing with personal data in

the course of employment including personal data relating to any employee, customer, client, supplier or agent of the Company.

22. To be an ambassador of TPT at all times.

Team Member May 2022

Performance & Engagement

Factors

Essential

Desirable

Job & Technical Factors

 Basic understanding of PCs

 Experience of working within a Facilities department.

 Questioning attitude.

 Experience of working in an office environment.

 Experience of dealing with on site 3rd part contractors

Engaged Behaviour

 Demonstrates behaviour and commitment in line with the TPT’s Values

 Is conscientious and punctual

 Takes the initiative to develop themselves in all areas.

 Demonstrates enthusiasm for the job.

 Able to work on own initiative

 Strong team player

 Knowledge of the TPT’s business goals and Values.

Values

Acts in line with the values:

 Inclusive

 Integrity

 Innovative

 Customer focused

 Cost effective

 Committed

Systems and

Processes

 Able to prioritise work.

 Ability to work under pressure

 Methodical and organised

 Is aware of the principles of business risk and health and safety

Customer Care

 Behaves in a highly customer focussed way internally and externally

 Experience working in a customer focussed environment

Team Member May 2022

 Experience of dealing with people at all levels

 Ability to meet internal service level agreements

Performance

Factors

 Demonstrates attention to detail and accuracy

Read More Apply Now

Centre Manager

Rochdale - O12

Permanent

Full-time

Published date:

24/05/2022

Centre Manager

Barnsley - S71

Permanent

Full-time

Published date:

24/05/2022

Centre Manager

Wakefield - WF2

Permanent

Full-time

Published date:

24/05/2022

Electrical Maintenance Technician

London, UK

Permanent

Full-time

Published date:

24/05/2022

Summary

Our client is a rapidly growing Facilities Management company that is seeking an Electrical Maintenance Technician to carry out electrical repairs and maintenance in a luxury residential facility based in the high end area of Chelsea, London. The ideal candidate will have enjoy working within a client facing environment and will have excellent interpersonal skills, as well as a proven record of electrical maintenance and installation.

The duties of the Electrical Maintenance Technician will include;

Prioritise electrical maintenance PPMs and repair work to achieve agreed timescales and response times.
Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Ensure that compliance documentation is completed and up to date at all times
Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary.
Advise the on-site customer (manager) of any repair and maintenance issues that are likely to affect the smooth running of the site.
Carry out minor alterations and installations within the individual’s technical competence in accordance with current specifications.
Complete electrical installation projects and refurbishments
Comply with the company Health and Safety Policy at all times and complete a daily site logbook and diary.
Represent the company in a professional manner at all times and develop a good working relationship with the customers.

To be successful in this role as an Electrical Maintenance Technician you will;

Hold relevant Electrical qualifications such as NVQ Level 3, minimum 17^th Edition, JIB or 2361/2 (Essential)
Have Health & Safety knowledge and relevant qualifications such as IOSH (Preferred)
Have Recent DBS check (Preferred)
Work 40 hours (usually Mon – Friday, 8-5) but have some flexibility to work on a 24/7 support (No on call, but based on escalation)
Have proven experience working in a healthcare or luxury hotel environment. (Essential)
Be confident using technology to update jobs, compliance and paperwork.
Be presentable and excellent customer service skills.

If you are successful, you will receive a salary of £40,000-£45,000 as well as basic company benefits. If you’re interested please click Apply or get in touch with Laura on 07387020358 or by email on lauraobiedzinski@c22.co.uk

Read More Apply Now

Maintenance Operative

Acton

Permanent

Full-time

Published date:

23/05/2022

Summary

Catch 22 are working with a national leisure facilities company who have over 100 clubs spread across the UK&I. Due to a recent restructure within the facilities team they have a number of maintenance operative roles across the UK for experienced, friendly maintenance professionals to join. Please see below an overview of what the job entails;

What will a maintenance operative be doing?

Working in a customer facing role to provide a solution to any reported issues
Keeping the club in a working order so members can fully enjoy their experience
Having health & safety at the full front of your mind when delivering tasks
Working in a compliant fashion and operating in ways that shadow their internal governance and legislations.
Managing reactive and PPM tasks to help with the overall running of the leisure facilities
Delivering as hoc activities as required
Working with other team members to share knowledge & expertise
Light plumbing, joinery, electrical and fabric repairs
Maintenance of pool

What qualifications, skills and experience does a maintenance operative need?

Technical skills or discipline (i.e. Carpentry / Plumbing / Single Phase Electrics) – Essential
Pool Plant Operators Qualification (STA or similar) – Preferred
Demonstrates excellence in customer service
Strong listening and collaboration skills
Must be able to work alone or in a team
A full driving licence or the ability to travel efficiently between clubs under your responsibility – Essential (for multi-site roles)

What are the benefits to the role?

Opportunities to upskill and progress
Use of leisure facilities for you and your immediate family for FREE
Free parking on site
Discounts
Bike2Work scheme

This is a full-time role, based near Acton and is offering the successful maintenance operative a salary of up to £30,000 with incredible employee benefits! If you’re looking for a new role and wanting to work with a company that provides you with the tools to better your skills then look no further. APPLY NOW or for more information contact Lydia on 07884088294.

Read More Apply Now

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