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A great opportunity to work for with an amazing team, our client a Student Accommodation provider are currently looking for Receptionists - Part time 21 hrs for sites based in South East London - Camberwell SE5
Job purpose of the Receptionist:
The appointee will assist and support the Residence Manager and the Halls Management Team in the delivery of customer services in the Facilities Managed Halls of Residence. The role holder will be required to travel between the designated halls of residence, other University sites & other the halls of residence throughout London when necessary. They Residence Receptionist will be expected to work flexible shifts and to work weekends (Saturday & Sunday + one other day in the week), subject to the business needs such as the departures and arrivals processes.
This is an exciting opportunity for someone wishing to deliver excellent customer services to enhance the student experience and to maintain the high-quality standard of accommodation on offer in the University's Facilities Managed Halls of Residence.
Key responsibilities and duties of the Receptionist:
- Undertake duties such as minute taking, diary management, organise meetings or events, as directed and required by the Residence Manager or the Deputy Residence Manager.
- Provide a first class reception service including but not limited to responding to face to face inquiries from building users, providing a meet and greet service for contractors, couriers and delivery drivers, visitors and guests, issuing permits to work, keys, checking-in and departing as appropriate.
- The role holder will also coordinate the post management system in place at the time, answer telephone queries, manage their own and generic in boxes responding to mail queries displaying and maintaining professional etiquette in person and in writing, forwarding or escalating when required
- Perform a range of administrative tasks at halls as directed by the Residence Manager or the Deputy Residence Manager in order to facilitate the delivery of services focusing on the needs and demands of customers to provide a service level consistent with student expectations, contracts, regulation and the University's policies not limited to termly room inspections, regular kitchen inspections, participation in fire drills and the departures & arrivals programmes.
- Support the financial processes at the hall placing orders, processing invoices, closing purchase orders, monitoring arrears and delivering student debt letters etc., as directed by the Residence Manager or the Deputy Residence Manager.
- As directed by the Residence Manager or Deputy Residence Manager handle all Residents communications such as group mails, production of simple posters, electronic newsletters and so on.
- Provide information on accommodation at the hall and signpost residents as appropriate to other services and departments within the University and provide administrative assistance to the Residence Manager or Deputy Residence Manager with the pastoral, welfare and disciplinary care of the residents when necessary.
- Provide support to the Residential Operations Administrator in the performance of their duties which could include the periodic reporting on statutory compliance, health & safety, maintenance and so on.
- Exporting data from the Housing Management System (Kinetics) to gather and assist in the delivery or completion of services, for example maintenance requests.
- Co-ordinate business activity with colleagues from other teams within Accommodation Services and assist with the completion of their objectives according to their deadlines. For example, assist in the administrative support of the Social Programme’s student staff and in their early occupation of halls when required.
- Develop an in depth knowledge of the student accommodation software programme (Kinetics or any other software programme in use from time to time) to undertake tasks and to be able to assist and deputise for Hall Managers. This includes data entry and the allocation of rooms, transfers, the loading of student charges on their accounts, the uploading of letters and adding notes.
- Occasionally contribute to the Accommodation Services web pages and monitor social media if needed. Liaise with the Communications and Marketing Manager and assist with halls open days, welcome talks or webinars or other marketing events where necessary.
General
- Assume other reasonable duties consistent with your role, as determined by the Residence Manager, Deputy Residence Manager or Residential Operations Manager, which may be assigned to you anywhere within the University.
- Undertake health and safety duties and responsibilities appropriate to the role.
- Work in accordance with the University’s Dignity at Work Policy and the Staff Charter, promoting equality and diversity in your work.
- To personally contribute towards reducing the University’s impact on the environment and support actions associated with the University's Sustainability Manifesto (2016 – 2022).
- Undertake continuous personal and professional development, and to support these for any staff you manage through effective use of the University’s Planning, Review and Appraisal scheme and staff development opportunities.
- Make full use of all information and communication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational effectiveness.
- Conduct all financial matters associated with the role accordance to the University’s policies and procedures, as laid down in the Financial Regulations.
Required experience:
- Worked in a previous similar role
- Good level of written and spoken English
- Good IT / Microsoft package skills
- Customer services
- Polite and courteous
Salary and Hours of the Part Time Receptionist role:
- 21 hrs per week
- Saturday and Sunday + 1 other day in week( 8am - 4pm or 12pm - 8pm)
- Salary based on a 35hr pro rota of a starting salary of £26,928.00 - £30,777.00 per annum (Pro-Rata)
Please note all offers are subject to a clean Enhanced DBS carried out by the client and references.
Our client a Student Accommodation is currently looking for a permanent Part-time Facilities Assistant (Residence Assistant) to join their team within their Student Accommodation settings across sites in Camberwell, Peckham, South East London.
Do you have experience as a School Premises Assistant, School Caretaker, Maintenance, Facilities Assistant or Caretaker within property and have some basic handy person/maintenance skills?
Purpose of Part Time Facilities Assistant:
- To work as part of a team to assist the delivery of a 24/7 service to all residents & guests, by conducting key tasks assigned by the Residence Management Team
- To deliver a range of customer-focused support and premises services, in accordance with agreed standards and user requirements.
- To support, assist and respect other team members, to help deliver exceptional resident living.
- To take pride in the look and feel of the property ensuring that it is up to standard.
Duties and responsibilities of the Part Time Facilites Assistant:
- To undertake daily checks of premises (to include lighting, heating, fire extinguishers etc) against a set checklist, reporting the findings to the Residence Manager.
- To ensure that the site is safe and secure by undertaking regular patrols of all internal & external buildings.
- To undertake all cleaning duties of communal areas, external grounds, reception areas & offices on daily - to include sweeping, mopping, or vacuuming and ensure cleaning consumables are monitored and maintained.
- To assist in several of maintenance/handyperson jobs.
- Monitor the maintenance reporting systems.
- To assist in the monitoring and managing of supplies and equipment needed for cleaning and maintenance duties.
- To assist the Residence Manager with key tasks during the summer turnaround period, ensuring that the building is ready for the new residents at key times of year.
Person Specification for the Facilities Assistant:
- Basic Handyperson / Maintenance skills
- Understanding of safeguarding
- Relevant experience
- Team player
- Good level of spoken and written English
Hours and salary for the Facilities Assistant:
- 28 hrs per week - ( 3 days out of 7 days, you will be required to work every Saturday & Sunday + One other day in the week)
- Starting salary of £28,813.00 per annum (Pro-Rata) + benefits
An offer is subject to an Enhanced DBS carried out by the client and reference checks.
If you feel you are the right person for this role then please apply here with your most up to date CV
Catch 22 are working with a commercial client, based near Huddersfield, who seek an experienced Electrical Engineer to manage the day-to-day operation of all planned and reactive maintenance activities on site.
This role is available on a permanent or contract basis.
Role Responsibilities:
- Diagnosis and rectification of electrical faults on commercial and industrial systems, machinery, and equipment
- Replace lighting tubes and starters including flood lights at high level and heating elements.
- Undertake PAT testing where required.
- Carry out installation works including additional lighting circuits, power supplies, socket outlets, data outlets, CCTV systems, Fire alarms.
The ideal candidate will have:
- A relevant electrical Qualification - City & Guilds (or equivalent NVQ level 3)
- Previous trade experience in the relevant technical field
- Portable appliance testing certificate (desirable) or willing to undertake training.
- First aid qualification (desirable) or willing to undertake one at the earliest opportunity.
- A valid enhanced DBS.
If you are successful, you will receive:
- Salary of £30,000
- Generous annual leave entitlements
- Occupational health support
- Generous, maternity, paternity, and adoption leave
- Personal and professional development opportunities
If you are an experienced electrician and interested in this role or open to a call to discuss then please apply or get in touch with Alex on 0113 242 8055 for a chat.
Our client a Student Accommodation is currently looking for a permanent Facilities Assistant (Residence Assistant) to join their team within their Student Accommodation settings across sites in Camberwell, Peckham, South East London.
Do you have experience as a School Premises Assistant, School Caretaker, Maintenance, Facilities Assistant or Caretaker within property and have some basic handy person/maintenance skills?
Purpose of Facilities Assistant:
- To work as part of a team to assist the delivery of a 24/7 service to all residents & guests, by conducting key tasks assigned by the Residence Management Team
- To deliver a range of customer-focused support and premises services, in accordance with agreed standards and user requirements.
- To support, assist and respect other team members, to help deliver exceptional resident living.
- To take pride in the look and feel of the property ensuring that it is up to standard.
Duties and responsibilities of the Faciliites Assistant:
- To undertake daily checks of premises (to include lighting, heating, fire extinguishers etc) against a set checklist, reporting the findings to the Residence Manager.
- To ensure that the site is safe and secure by undertaking regular patrols of all internal & external buildings.
- To undertake all cleaning duties of communal areas, external grounds, reception areas & offices on daily - to include sweeping, mopping, or vacuuming and ensure cleaning consumables are monitored and maintained.
- To assist in several of maintenance/handyperson jobs.
- Monitor the maintenance reporting systems.
- To assist in the monitoring and managing of supplies and equipment needed for cleaning and maintenance duties.
- To assist the Residence Manager with key tasks during the summer turnaround period, ensuring that the building is ready for the new residents at key times of year.
Person Specification for the Facilities Assistant:
- Basic Handyperson / Maintenance skills
- Understanding of safeguarding
- Relevant experience
- Team player
- Good level of spoken and written English
Hours and salary for the Facilities Assistant:
- 35 hrs per week - ( 5 days out of 7 days, you will be required to work every other weekend)
- Starting salary of £28,813.00 per annum + benefits
An offer is subject to an Enhanced DBS carried out by the client and reference checks.
If you feel you are the right person for this role then please apply here with your most up to date CV
Catch 22 are working with an Upper Education establishment who require a Building Surveyor or Clerks of Works to assist with contracts, reporting and management of preventative maintenance works within their estates department. This is a temporary post, expected to last 6-12 months and based in Manchester city centre.
Key Responsibilities:
- Establish and maintain architectural and building design, as well as implementing and maintaining an access strategy and policy
- Lead and implement an effective Planned Preventative maintenance plan for all fabric elements.
- Work closely with the Space Planner.
- Ensure projects are delivered with the required parameters for time, cost and quality.
- Working closely with external and internal stakeholders in relation to works, regulations and accessibility.
- Design, implement and maintain an access strategy and policy.
- Producing high quality reports and correspondence, including giving clear oral reports/presentations.
Ideal Building Surveyor will:
- Hold some appropriate academic qualification to degree level in a Construction or Property-related discipline and/or hold professional chartered membership of the Royal Institution of Chartered Surveyors (MRICS/FRICS). (Preferred but not Essential)
- Experience of Facilities Management and the management of facilities/asset database.
- Experience of producing high quality reports
Role Details:
- Salary - £45k-£56k (Pro rata)
- Temporary – Minimum 6 months
- 35 hour contract (Also available on part-time basis)
- Office based role
- Immediate start
If you are interested in this role, please apply or get in touch with Laura on for more information on 0113 242 8055.