Job title: Team Leader Soft Services
Job type: Permanent
Emp type: Full-time
Industry: FM Service Provider
Salary type: Annual
Salary: Negotiable
Location: Bolton, UK
Job published: 21/03/2024
Job ID: 47150

Job Description

Catch 22 are recruiting for a Team Leader – Soft Services for our Client based in Bolton, Manchester.


The ideal candidate will be overseeing, verifying and monitoring all catering and domestic service operations and performance delivery.



  • Respond to clients requests in a timely and efficient manner, adopt, demonstrate and promote a processional cooperative and ‘can do’ approach at all times.
  • Out of hours support, escalating issues where necessary and be flexible to work outside your normal working hours.
  • Regular liaison and contact with your line manager where necessary.
  • To have full comprehensive knowledge of Food Hygiene standards: ensuring full compliance HACCP and catering control systems.
  • Have full comprehensive knowledge of Domestic and Laundry standards: ensuring full compliance to NHS national standards of cleanliness through regular checks and monthly auditing and ensuring full compliance with Infection Control.
  • Staff Supervision.
  • Must have excellent IT knowledge.
  • Oversee the rosters with the Team Leaders ensuring full staffing cover at all times (including staff absences and timesheets).
  • Stock Management.
  • Performance Management/monitoring.
  • Health & Safety (incl. Risk Assessments and COSHH)


Person Specification:

  • Food Hygiene Level 3 (essential).
  • Previous experience in a similar role.
  • Use of floor cleaning and all catering machines/equipment.
  • Must be conversant with Health & Safety requirements and would have to attend relevant training courses.
  • Excellent customer service skills.
  • Food Hygiene/HACCP/ NHS National Standards of Cleanliness Knowledge.
  • Able to train all staff.
  • IOSH Managing Safely.
  • Able to work to tight timescales.
  • To be able to work alone or as part of a team.


This is a part time position (working hours TBC).

Salary: £18,969.60 per annum  


If this role sounds of interest, please apply or send your CV to Paige Smith: